SHIPPING & RETURNS

SHIPPING

Orders will be packed and dispatched within 1-5 working days. The estimated delivery time is depends on the country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Prices do not include relevant overseas customs duties, foreign taxes, or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.

RETURNS

In order to return an item, you must meet the following conditions:

  • The return must be sent back within 14 days of the delivery date.
  • The item must be in its original, unused, unaltered and unwashed condition.
  • The item must be returned with tags and packing.

We do not cover the shipping costs of a returned item. Please ensure to track your returned parcel through your selected courier to ensure the parcel does not get lost, as we are not liable for lost returns.

To start your return, visit our returns page and enter the email address and order number from your order. Once we receive and check your item, we will process your refund.

RETURN PROCESS

1. Go to the returns page.
2. Enter your email address and order number.
3. Follow the steps to register the item(s) you are returning.
4. Post your parcel to the returns address below using a tracked service, at your own cost.